Frequently Asked Questions

How does the launch offer work?

Eligible rings are offered at $0, with delivery charged separately. Delivery is AUD $19.95 for one ring, $29.95 for two or $39.95 for three. Check the full total at checkout.

Where do you deliver?

Australia, USA, Canada, New Zealand and UK.

How do I choose my size?

Use our ring size guide and check the options on the product page.

What are the rings made from?

Material and stone specifications will be listed on each final product page. Appearance alone does not establish metal purity, gemstone identity or carat weight.

How do I care for jewellery?

Follow the care instructions supplied with your item. As a general precaution, keep pieces separately and avoid household chemicals.

Can I change an order?

Contact us promptly. We will let you know whether changes are still possible.